Terms of Service

Last updated: 3/29/2025

1. Agreement Overview

These Terms of Service (“Terms”) form a legally binding agreement between Replito (“we”, “us”, “our”) and you (“User”, “you”, “your”) regarding your use of our services. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Definitions

  • “Service” refers to Replito's AI-powered comment management platform, available at https://www.replito.com/
  • “Platform” means our web-based software, tools, and related services
  • “Content” means any text, data, information, responses, or materials created, generated, or managed through our Service
  • “Facebook” refers to Meta Platforms, Inc. and its services including Facebook, Instagram, and related platforms
  • “Account” means a registered user account on our Platform

3. Service Description

Replito provides an AI-powered comment management platform that helps businesses and individuals manage their social media interactions. Our service includes:

  • Automated comment response management
  • Content moderation tools
  • Analytics and reporting features
  • AI-powered response generation
  • Social media integration services

4. Account Registration and Security

To use our Service, you must:

  • Create an account with accurate, complete information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access
  • Be at least 18 years old or have legal guardian consent
  • Have authority to bind any business entity you represent

5. User Responsibilities

You agree to:

  • Use the Service in compliance with all applicable laws and regulations
  • Maintain appropriate security for your account and access
  • Not attempt to circumvent any service limitations or restrictions
  • Not use the service for any illegal or unauthorized purposes
  • Not violate any third-party rights, including intellectual property rights
  • Be responsible for all activity occurring under your account

6. Facebook Platform Compliance

When using our Service with Facebook:

  • You must comply with Facebook's Platform Terms and Policies
  • You authorize us to access and manage your Facebook pages
  • You maintain responsibility for content posted through our Service
  • You must not violate Facebook's Community Standards
  • You acknowledge that Facebook access can be revoked at any time

7. Subscription and Payments

Regarding our subscription services:

  • Fees are billed according to your selected plan
  • All payments are non-refundable unless required by law
  • We may modify pricing with 30 days notice
  • You are responsible for all applicable taxes
  • Failure to pay may result in service suspension

8. Intellectual Property Rights

  • The Service and its original content are owned by Replito
  • You retain ownership of your content and data
  • You grant us license to use your content to provide the Service
  • Our trademarks and branding may not be used without permission
  • We respect intellectual property rights and expect users to do the same

9. Data Privacy and Security

Regarding data handling:

  • We process data as described in our Privacy Policy
  • You maintain responsibility for data you collect through our Service
  • You must comply with applicable data protection laws
  • We implement reasonable security measures
  • You must obtain necessary consents for data processing

10. Limitation of Liability

To the maximum extent permitted by law:

  • We provide the Service “as is” without warranties
  • We are not liable for indirect or consequential damages
  • Our total liability is limited to fees paid in the last 12 months
  • We do not guarantee uninterrupted or error-free service
  • You use the Service at your own risk

11. Term and Termination

Regarding service termination:

  • You may cancel your subscription at any time
  • We may terminate service with 30 days notice
  • Immediate termination may occur for Terms violations
  • You remain liable for all fees upon termination
  • Certain provisions survive termination

12. Modifications to Service

We reserve the right to:

  • Modify or discontinue features at any time
  • Update these Terms with 30 days notice
  • Change pricing with appropriate notice
  • Add or remove integrations
  • Update system requirements

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@replito.com

Website: https://www.replito.com/

For legal inquiries: legal@replito.com